1. Q: What types of slewing bearings do you offer?
A: We provide a wide range of slewing bearings, including single-row ball, double-row ball, cross-roller, and wire race designs, customizable for engineering machinery, mining equipment, and renewable energy applications.
2. Q: What is the typical lead time for production and delivery?
A: Standard products are delivered within 30-40 days. For customized orders, the timeline may vary based on complexity. Expedited shipping options are available upon request.
3. Q: Do you offer international shipping?
A: Yes, we ship globally via air freight, sea freight, or express couriers (DHL/UPS/FedEx). Shipping costs and methods are tailored to your needs and location.
4. Q: How do you ensure product quality?
A: Our bearings undergo rigorous material testing, precision machining, and 100% performance checks. We hold ISO 9001 certification and provide full traceability for all products.
5. Q: Can you provide technical support or installation guidance?
A: Absolutely. Our engineers offer remote troubleshooting and detailed installation manuals. On-site support is available for large projects.
6. Q: Do you provide warranties?
A: Yes, all products come with a 12-18 month warranty against manufacturing defects, covering materials and workmanship under proper use.